Information you share
When you contact Stoneway Outdoor Solutions, you may provide your name, phone number, email address, city, service interests and a description of your property. You may also share an address, photographs or other details during follow-up conversations. Please do not send payment card details, government identification numbers or other sensitive information through a general inquiry.
When an online quote form is available, it collects the information shown in its fields. A disabled form does not submit an inquiry; please call or text instead.
How information is used
Information you provide is used to respond to inquiries, discuss project requirements, arrange visits, prepare estimates, coordinate requested services and maintain business records. It may also be used to resolve questions, prevent misuse and meet legal obligations.
Website data and cookies
Website hosting providers may process technical request information, such as IP address, browser type, requested page and access time, to deliver and secure the website. These details can be personal information; they are not necessarily anonymous.
This website currently does not load Google Analytics, advertising pixels or a call-tracking script. You can manage cookies and other website storage through your browser settings. If tracking tools are introduced, this notice should be updated to explain their use and any available choices before they are enabled.
Calls and messages
If you contact Stoneway or request a response, your contact details may be used to discuss that inquiry and coordinate your project. Submitting an inquiry is not consent to unrelated marketing messages.
You can ask Stoneway to stop contacting you by text or use another contact method. Carrier message and data rates may apply.
Retention and security
Inquiry and project information is retained as needed for the purpose it was collected, ongoing customer service, business records and applicable legal obligations. Retention needs differ depending on the record and the project.
No internet transmission or storage system can be guaranteed completely secure. Share only the information needed for your inquiry, and contact Stoneway if you believe information has been sent or used in error.
Your privacy choices
Call Stoneway to request access to, correction of or deletion of information you have provided, or to ask about its use. We may need to verify your identity before acting on a request. Some records may need to be retained for legal, accounting or other permitted purposes.
Depending on the law that applies to you and to the business, you may have additional rights, including a copy of your data, an opt-out of certain processing or an appeal of a denied request. To request a review of a response, contact Stoneway again and explain the concern. You may also contact your state privacy regulator.
Children’s information
This website is intended for people seeking landscaping and outdoor services and is not directed to children under 13. If you believe a child has provided personal information, contact Stoneway so it can be addressed.
Updates and questions
Changes to this policy will be posted on this page with a revised date. For questions about this notice or to make a privacy request, use the phone number below.
Talk with Stoneway
For policy questions, privacy requests or help with your project.
(346) 393-9769Visit our contact page